Refunds will be credited back to the same payment method originally utilized for the purchase, and this process typically takes between 7 to 12 working days. It's important to be aware that the timing of refund payments is determined by your issuing bank and is beyond our control. If you have any questions or concerns about refund processing times, we recommend reaching out to your bank for further information. Please keep in mind that we do not facilitate refunds in the form of cash or checks. Additionally, we are unable to provide refunds for products that have been damaged due to negligence, such as failure to follow the Wash Care instructions as specified on the wash care label. If an item is returned and does not align with our Returns Policy, we will not be able to approve or process the refund. We retain the right to decline the return of an item that does not meet our Returns Policy criteria. If you have any doubts regarding the eligibility of your return, please don't hesitate to contact our Customer Care team for clarification.

Refunds for Cash on Delivery will be provided in terms of www.hoogah.in Wallet. Validity of the wallet money will be for 1 year from the date of accrual.